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Installation – HP Systems Insight Manager User Manual

Page 191

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[FAILED]
ERROR: See log - /var/pegasus/vmware/install_queue/1.log

When running HP SIM discovery, the following information appears:

Running WBEM rules based identification.
Cannot get ComputerSystem WBEM/WMI data from the system

[WBEM] System identified as WBEM instrumented but no usable
WBEM credentials available. Check configuration and rerun
Identification. Root Cause: Identification failed to generate
relevant WBEM credentials for target system.
Corrective Action: Check network and configuration of target
system. Check the following pages to ensure appropriate WBEM
credentials and port number data are provided: Global Protocol
Settings, System Protocol Settings. Rerun Identification and
Data Collection..

Solution: Go to

http://communities.vmware.com/message/914939#914939

. Note that the fix

above references /var/pegasus/vmware/install_queue/1 in the install queue. However,
the number might vary by installation.
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I am unable to identify Windows XP targets through WBEM if Simple File Sharing is enabled.
Solution: Uncheck Simple File Sharing by navigating to Tools

Folder OptionsView or set the

security policy Network access: Sharing and security model for local accounts to Classic: Local users
authenticate as themselves.

Installation

HP-UX install/execution of partner plug-ins (for example, HP Insight Dynamics - VSE for Integrity)
might fail due to failed communication with HP SIM. Reviewing the install logs, daemon service
logs and command line command output of partner commands may show long execution time with
failed results describing a failure to connect to HP SIM or the message
java.net.NoRouteToHostException: No route to host (errno:242)

. Local partner

communication to HP SIM occurs using the ‘localhost’ hostname. This should be set to the loopback
IP address (usually 127.0.0.1). This is normally defined in the /etc/hosts file on the CMS.
However, by default HP-UX systems will resolve hostnames through DNS before looking at this file.
If nslookup localhost does NOT resolve to the loopback IP address, then you must change
the lookup configuration. HP-UX or Linux systems use /etc/nsswitch.conf to resolve hostnames,
and having dns resolve before files (/etc/hosts) will give the wrong IP Address for localhost.
The default for HP-UX is set as:

hosts: dns [NOTFOUND=return] nis [NOTFOUND=return] files

To resolve this issue, change the configuration to:

hosts: files dns [NOTFOUND=return] nis NOTFOUND=return] files

Also, be sure the /etc/hosts file contains the loopback entry: 127.0.0.1 localhost
loopback

.

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When HP SIM 6.1 is installed on HP-UX, you should consider monitoring the pgsql logs under
/var/opt/hpsmdb/pgsql

and clear them if they become too large.

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Installation

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