Front-panel erro r messag es – HP Designjet Z3100 Photo Printer series User Manual
Page 168
Message
Recommendation
PDL Error: Job clipped
The image is too large for the paper or for the printer. Load
larger paper if possible, or reduce the image size.
PDL Error: memory full
Restart the printer and try resending the job; if necessary,
reduce the complexity of the job.
PDL Error: out of paper
Load more paper.
PDL Error: parsing error
The print job is unintelligible to the printer. Try to recreate and
resend it. Check your cable connections.
PDL Error: print mode error
The paper type or print quality specified for the job are
incorrect. Change the loaded paper type or the print settings.
PDL Error: printing error
Try sending the job again.
PDL Error: virtual memory full
Restart the printer and try resending the job; if necessary,
reduce the complexity of the job.
Printhead alignment error: paper too small
Unload paper and load larger paper.
Replace [color] cartridge
Replace the cartridge. See
Reseat [color] cartridge
Remove and reinsert the same cartridge. See
cartridges and printheads on page 83
Update: failed. Invalid file
Make sure that you have selected the correct firmware update
file. Then try again to perform the update.
Table 15-2
Numerical error codes
Error code
Recommendation
01.0
01.1
01.2
Restart the printer. If the problem persists, contact HP Support. See
.
21
21.1
22.0
22.1
22.2
22.3
24
Restart the printer. If the problem persists, contact HP Support. See
.
52:01
The printer needs internal cleaning. See
Clean the printhead drop detector on page 146
problem persists, contact HP Support. See
Contact HP Support on page 164
62
63
64
65
67
Update your printer's firmware. See
Update the firmware on page 102
.
74.1
Try the firmware update again. Do not try to use your computer while the update is in progress.
If the problem persists, contact HP Support. See
Contact HP Support on page 164
.
Table 15-1
Text messages (continued)
158 Chapter 15 Front-panel error messages
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