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Front-panel erro r messag es – HP Designjet Z3100 Photo Printer series User Manual

Page 168

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Message

Recommendation

PDL Error: Job clipped

The image is too large for the paper or for the printer. Load
larger paper if possible, or reduce the image size.

PDL Error: memory full

Restart the printer and try resending the job; if necessary,
reduce the complexity of the job.

PDL Error: out of paper

Load more paper.

PDL Error: parsing error

The print job is unintelligible to the printer. Try to recreate and
resend it. Check your cable connections.

PDL Error: print mode error

The paper type or print quality specified for the job are
incorrect. Change the loaded paper type or the print settings.

PDL Error: printing error

Try sending the job again.

PDL Error: virtual memory full

Restart the printer and try resending the job; if necessary,
reduce the complexity of the job.

Printhead alignment error: paper too small

Unload paper and load larger paper.

Replace [color] cartridge

Replace the cartridge. See

Handling ink cartridges and

printheads on page 83

.

Reseat [color] cartridge

Remove and reinsert the same cartridge. See

Handling ink

cartridges and printheads on page 83

.

Update: failed. Invalid file

Make sure that you have selected the correct firmware update
file. Then try again to perform the update.

Table 15-2

Numerical error codes

Error code

Recommendation

01.0

01.1

01.2

Restart the printer. If the problem persists, contact HP Support. See

Contact HP Support

on page 164

.

21

21.1

22.0

22.1

22.2

22.3

24

Restart the printer. If the problem persists, contact HP Support. See

Contact HP Support

on page 164

.

52:01

The printer needs internal cleaning. See

Clean the printhead drop detector on page 146

. If the

problem persists, contact HP Support. See

Contact HP Support on page 164

.

62

63

64

65

67

Update your printer's firmware. See

Update the firmware on page 102

.

74.1

Try the firmware update again. Do not try to use your computer while the update is in progress.
If the problem persists, contact HP Support. See

Contact HP Support on page 164

.

Table 15-1

Text messages (continued)

158 Chapter 15 Front-panel error messages

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