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HP XP P9500 Storage User Manual

Page 75

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Table 30 Troubleshooting secondary path status problems (continued)

Corrective action

Description

Path status

Repair the port on the primary system.

The primary system port does
not work.

Logical Blockade

Repair the port on the secondary system. Delete the path with
Edit Path or Delete RCU, then add the path again with Edit
Path or Add RCU.

secondary system port does
not work.

Repair the path relay equipment. Delete the path with Edit Path
or Delete RCU, then add the path again with Edit Path or Add
RCU.

The path relay equipment
does not work.

Replace the broken cable. Delete the path with Edit Path or
Delete RCU, then add the path again with Edit Path or Add
RCU.

The connection cable is
physically broken.

Delete the path with Edit Path or Delete RCU, then add the
path again with Edit Path or Add RCU.

A program error is detected.

Program Error

Wait until processing is completed.

Changing attribute is in
progress.

In Progress

Delete the failed path. You may need to change the minimum
paths setting or delete the secondary system (RCU) to delete

This path was not established.

the path. Then add the path/secondary system using Edit Path
or Add RCU.

Table 31 Troubleshooting suspended Continuous Access Synchronous pairs

Corrective action

Description

Applies to

Pair status/type

Clear the error condition at the secondary system
or S-VOL, then resynchronize the pair from the
primary system.

The primary system detected an
error condition at the secondary
system, which caused the primary

P-VOL

PSUE (pair
suspended-error)
/ by RCU

If you need to access the S-VOL to clear the error
conditions, release the pair from the secondary

system to suspend the pair. The
S-VOL suspend type is S-VOL
Failure.

system. After you clear the error conditions from
S-VOL, restart the pair.

The primary system detected an
error during communication with

P-VOL

PSUE / S-VOL
Failure

Check the path status on the RCU Status dialog
box. If errors occurred on the path, clear the
error conditions.

the secondary system, or detected
an I/O error during update copy.

Clear any error conditions at the remote system
or S-VOL, then resynchronize the pair from the
primary system.

In this case, the suspend type for
the S-VOL is usually S-VOL Failure.

If you need to access the S-VOL to clear the
error conditions, release the pair from the
secondary system. After you clear the error
conditions, re-create the pair.

Resynchronize the pair from the primary system.
An entire initial copy operation will be performed
in response to the pairresync request.

The primary system could not find
valid control information in its
nonvolatile memory during the

P-VOL,
S-VOL

PSUE (pair
suspended-error)/
MCU IMPL

IMPL procedure. This error occurs
only if the system is without power
for more than 48 hours (for
example, power failure or fully
discharged batteries).

Release the pair from the primary system. Clear
all error conditions on the primary system, P-VOL,
secondary system, and S-VOL. Re-create the pair.

The primary system suspended this
pair during the initial copy
operation. The data on the S-VOL

P-VOL,
S-VOL

PSUE / Initial
Copy Failed

is not identical to the data on the
P-VOL.

General troubleshooting

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