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HP Officejet Pro 8610 e-All-in-One Printer User Manual

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The "Fax Connected to Active Telephone Wall Jack" test failed .................... 142
The "Phone Cord Connected to Correct Port on Fax" test failed .................... 142
The "Using Correct Type of Phone Cord with Fax" test failed ........................ 143
The "Dial Tone Detection" test failed .............................................................. 144
The "Fax Line Condition" test failed ................................................................ 144

The display always shows Phone Off Hook ..................................................................... 145
The printer is having problems sending and receiving faxes ........................................... 145
The printer cannot receive faxes, but can send faxes ..................................................... 147
The printer cannot send faxes, but can receive faxes ..................................................... 148

Solve HP ePrint and HP Printables problems .................................................................................. 149
Solve network problems ................................................................................................................... 150

General network troubleshooting ..................................................................................... 150
Unable to connect the printer wirelessly .......................................................................... 150

Step 1: Make sure the Wireless (802.11) light is turned on ............................ 150
Step 2: Make sure the computer is connected to the wireless network .......... 151
Step 3: Run the wireless test .......................................................................... 151
Step 4: Restart components of the wireless network ...................................... 152

Solve printer management problems ............................................................................................... 153

Embedded web server cannot be opened ....................................................................... 153

Printhead maintenance .................................................................................................................... 155

Clean the printhead ......................................................................................................... 155
Align the printhead ........................................................................................................... 156
Calibrate the linefeed ....................................................................................................... 157
Reinstall the printhead ..................................................................................................... 157

Clear jams ........................................................................................................................................ 159

Clear paper jams inside the printer .................................................................................. 159
Clear paper jams in the automatic document feeder ....................................................... 160
Avoid paper jams ............................................................................................................. 161

Clear the print carriage ..................................................................................................................... 162

Appendix A Technical information ................................................................................................................... 163

Warranty information ........................................................................................................................ 164

Ink cartridge warranty information ................................................................................... 164

Specifications ................................................................................................................................... 165

System requirements ....................................................................................................... 165
Environmental specifications ........................................................................................... 165
Input tray capacity ............................................................................................................ 165
Output tray capacity ......................................................................................................... 166
Paper size and weights .................................................................................................... 166
Print specifications ........................................................................................................... 166
Copy specifications .......................................................................................................... 166
Scan specifications .......................................................................................................... 166
Fax specifications ............................................................................................................ 167
Cartridge yield .................................................................................................................. 167

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