HP XP P9500 Storage User Manual
Page 58
Procedure 7 To find and interpret an error
1.
Do one of the following:
•
If using the RAID Manager-window log, locate the error code you are investigating. An
example error code in the RAID Manager-window log is:
It was rejected due to SKEY=0x05, ASC=0x20,SSB=0xB9E1,0xB901 on
Serial#(64015)
•
If using the operation log file, locate the error code you are investigating. An example
error code in the log file is:
11:06:03-37897-10413- SSB = 0xb9a0,2089
2.
Locate the SSB1 and SSB2 codes. In both examples above, these codes appear to the right
of the equal symbol (=).
•
The SSB1 code consists of the alpha-numeric characters which are the last four digits on
the left of the comma (,). Examples:
B9E1
in the RAID Manager-window log
b9a0
in the operation log file
•
The SSB2 code consists of the alphanumeric characters which are last four digits on the
right of the comma (,). Examples:
0xB901 in the RAID Manager-window log
2089 in the operation log file
3.
In the following table, locate the description of the SSB1/SSB2 error code combination.
For errors not described in the table, contact HP Technical Support.
When reading this table in regard to Business Copy Z, note that some related software names
refer to the mainframe version. For example, it may be inferred that Continuous Access Journal or
Cnt Ac-J can be replaced with Continuous Access Journal Z or Cnt Ac-J Z.
Table 20 RAID Manager Error Codes
Description
SSB2 code
Error occurred in BC pair operation.
-
The pair operation was rejected because the specified Thin Provisioning or Smart Tiers V-VOL was
not associated with a pool.
200d
The consistency Group split operation was rejected because the status of the Cnt Ac-J pair was not
PAIR, PSUS, or PSUE. The secondary volume of the Cnt Ac-J pair had been the BC primary volume
included in the consistency group on which the consistency group split operation was performed.
201b
The quick restore operation was rejected because the cache mode of the specified primary volume
was different from the cache mode of the external secondary volume.
2026
The pair operation was rejected because the volume specified as a primary volume was a quorum
disk.
2036
The pair operation was rejected because the volume specified as an secondary volume was a quorum
disk.
2037
The volume specified as a P-VOL was a volume using two mirrors included in the 3-Cnt Ac-J DC
multi-target, cascade, or delta resync configuration. The operation was rejected because the volume
was used in the delta resync pair or as a Cnt Ac-J pair volume.
2043
The volume specified as an S-VOL was a volume using two mirrors included in the 3-Cnt Ac-J DC
multi-target, cascade, or delta resync configuration. The operation was rejected because the volume
was used in the delta resync pair or as a Cnt Ac-J pair volume.
2044
The pair operation was rejected because the current microcode version does not support the specified
primary volume capacity.
2047
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Troubleshooting