HP Officejet 4314 All-in-One Printer - Manual (Page 95)

For more information about missing essential buttons in the HP Solution Center ,
see Some of the buttons are missing in the HP Solution Center (Windows) .
Uninstall and reinstall the software
If your installation is incomplete, or if you connected the USB cable to the computer
before prompted by the software installation screen, you might need to uninstall and
then reinstall the software. Do not simply delete the HP All-in-One application files
from your computer. Make sure to remove them properly using the uninstall utility
provided when you installed the software that came with the HP All-in-One.
A reinstall can take from 20 to 40 minutes. There are three methods to uninstall the
software on a Windows computer, and one method to uninstall on a Mac.
To uninstall from a Windows computer, method 1
1.
Disconnect the HP All-in-One from your computer. Do not connect the HP All-in-
One to your computer until after you have reinstalled the software.
2. Press the On button to turn off the HP All-in-One.
3. On the Windows taskbar, click Start , Programs or All Programs , HP , OfficeJet
All-In-One 4300 series , Uninstall .
4. Follow the onscreen instructions.
5. If you are asked whether you would like to remove shared files, click No .
Other programs that use these files might not work properly if the files are deleted.
6. Restart your computer.
Note It is important that you disconnect the HP All-in-One before
restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.
7. To reinstall the software, insert the HP All-in-One CD-ROM into your computer’s
CD-ROM drive, and follow the onscreen instructions and the instructions provided
in the Setup Guide that came with the HP All-in-One.
8. After the software is installed, connect the HP All-in-One to your computer.
9. Press the On button to turn the HP All-in-One on.
After connecting and turning on the HP All-in-One, you might have to wait several
minutes for all of the Plug and Play events to complete.
10. Follow the onscreen instructions.
When the software installation is complete, the
HP Digital Imaging Monitor icon
appears in the Windows system tray.
To verify that the software is properly installed, double-click the
HP Solution Center
icon on the desktop. If the HP Solution Center shows the essential icons ( Scan
Picture , Scan Document , and Send a Fax ), the software has been properly installed.
Chapter 11
92 HP Officejet 4300 All-in-One series
Troubleshooting