HP Officejet 4314 All-in-One Printer User Manual
Page 90
If the alignment fails again, you might have a defective sensor or print cartridge.
Contact HP Support. Go to
your
country/region, and then click
Contact HP
for information on calling for technical
support.
Cause
Protective tape is covering the print cartridges.
Solution
Check each print cartridge. The tape might have been removed from
the copper-colored contacts, but still might cover the ink nozzles. If the tape is still
covering the ink nozzles, carefully remove the tape from the print cartridges. Do
not touch the ink nozzles or the copper-colored contacts.
Reinsert the print cartridges and verify that they are fully inserted and locked in
place.
For more information about installing print cartridges, see
Cause
The contacts on the print cartridge are not touching the contacts in the
print carriage.
Solution
Remove and then reinsert the print cartridges. Verify that they are fully
inserted and locked in place.
For more information about installing print cartridges, see
Cause
The print cartridge or sensor is defective.
Solution
Contact HP Support. Go to
prompted, choose
your country/region, and then click
Contact HP
for information on calling for
technical support.
The HP All-in-One does not print
Solution
If the HP All-in-One and computer are not communicating with each
other, try the following:
●
Look at the display on the HP All-in-One. If the display is blank and the light
next to the
On
button is not lit, the HP All-in-One is turned off. Make sure the
power cord is firmly connected to the HP All-in-One and plugged into a
power outlet. Press the
On
button to turn on the HP All-in-One.
●
Make sure the print cartridges are installed.
●
Make sure you have paper loaded in the input tray.
●
Check that the HP All-in-One does not have a paper jam.
●
Check that the print carriage is not jammed.
Open the print cartridge door to access the print carriage area. Remove any
objects that are blocking the print carriage, including any packing materials.
Turn the HP All-in-One off and then turn it on again.
●
Check that the HP All-in-One print queue is not paused (Windows) or
stopped (Mac). If it is, choose the appropriate setting to resume printing. For
User Guide
87
Troubleshooting