HP Integrity NonStop H-Series - Manual (Page 23)

Section 1: General Information
This report shows $TAPE0 is:
• Using
processor 0 as the primary processor
• Using processor 1 as the backup processor
• Logical device 68
• In the STARTED state
• Currently online at BOT
• A DDS-3 (5142) tape drive (5242 would be shown for that model)
For more on the STATUS command, refer to the SCF Reference Manual for the Storage
subsystem
3.2.5 Troubleshooting the 5242 and 5242-ACL Tape Drives
These troubleshooting tables help identify and correct problems that can occur when installing the
5242 or 5242-ACL tape drives. Each table addresses a specific problem, lists symptoms related to
the possible cause of the problem, and lists actions to correct problem. If you need further help
solving an installation problem, contact the HP Global Customer Support Center.
5242 Tape Drive Does Not Function Properly
Symptom Correct Action
Tape drive does not respond
to software commands, or it
functions abnormally.
Note: Refer to page 32 to
identify error
conditions indicated
by drives status LEDs.
• Check that a SCSI cable is
firmly attached to one of
the SCSI ports on the back
of the tape drive.
• Use SCF commands to
isolate the problem in the
tape drive. See SCF
example commands on
page 19.
• Check that the SCSI ID is
set to 5.
• If SCSI bus termination
problems are suspected,
check the terminator on the
rear of the tape drive.
• If you cannot find the
problem, contact the
GCSC.
Table 8 Troubleshooting the 5242 Tape Drive
HP StorageWorks DAT 72 (Models 5242 and 5242-ACL) User's Guide 16 HP Part Number 528296-03 July 2005