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A job appears with failed status – HP Virtual Connect Enterprise Manager Software User Manual

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2.

For each VC Domain released from the VC Domain Group, insert or remove VC modules in
the corresponding enclosure, and perform the necessary domain, network, and storage
configuration changes in the Virtual Connect Manager user interface.

Before VC module removal, remove the VC module uplink ports from all existing Network or
Shared Uplink settings from VC Domain configuration.

For VC module removal, from the VC Manager user interface, click Hardware
Overview

→Enclosure_Name→Interconnect Bays, select the VC module at the bay you want

to remove, then click Remove from Domain.

3.

Return to VCEM, click the VC Domain Groups tab, and click New. For more information about
creating a VC Domain Group, see

“Creating a VC Domain Group” (page 34)

. In step 1 of

the creating a VC Domain Group procedure, select the VC Domains to add to the new VC
Domain Group. Wait until the job operation is completed. As a result, the new VC Domain
Group created contains an updated configuration reflecting the new VC modules.

NOTE:

Existing profiles cannot see new FC SAN connections added using these steps. For more

information, see

“Managing server profiles” (page 62)

.

Unauthorized error when trying to access the VCEM home page

VCEM requires the CMS to be correctly registered in the DNS. Make sure Systems Insight Manager
can correctly discover the CMS. You might experience an unauthorized error page when trying
to access the VCEM home page if the CMS is incorrectly registered in the DNS.

To correct this issue, register the CMS in DNS or add the CMS hostname to the Windows hosts
file.

A job appears with Failed status

A job might fail for several reasons. For more information about the reason of job failure and how
to correct the issue, see the job details:
1.

From the VCEM home page, click the Jobs tab.

2.

Locate the job, either by its ID or its name.

3.

For detailed information about the job and how you can resolve the issue, click the task name
of this job.

4.

(Optional) Job details might appear to be truncated when the text exceeds 256 characters.
If this occurs, to view the full job details, go to Systems Insight Manager left navigation
panel

→Events→Shared→VCEM Events.

Enclosure has two Onboard Administrators, and one fails

If an enclosure has two Onboard Administrators with redundancy and one fails, then the redundant
Onboard Administrator might take several minutes to take over. Before performing any operations
to the VC Domain, wait until the Onboard Administrator has failed over. Perform an Systems Insight
Manager discovery to rediscover the new Onboard Administrator IP address. If it is not rediscovered
then see the HP BladeSystem c-Class Onboard Administrator User Guide.

VCEM is prompting for Onboard Administrator credentials on a configured
VC Domain

VCEM might prompt for Onboard Administrator credentials on a VC Domain that has already
been configured where the Onboard Administrator has been imported and discovered. This issue
occurs when a backup VC is discovered or if a failover of a VC Module occurred in a redundant
environment. To correct this issue, perform a rediscovery on the Onboard Administrator IP address
associated with the VC Module.

108 Troubleshooting VCEM

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