Service and support, Windows events, Related topics – HP Insight Foundation Software for ProLiant User Manual
Page 46: Service and support windows events
Service and support
Support for VCRM is provided as an adjunct to support of the underlying hardware. The purpose of the HP
Support page is to provide you with a variety of product-, service-, and support-related resources. In particular,
you can use this page to:
•
Access
. This website is devoted to Systems Management Products.
You will find a wealth of product- and service-related information on this portal.
•
Access links to HP’s support home page and World-Wide-website locator for phone numbers, online
tools, and information.
•
Contact the HP Support Forum to get answers to your questions about HP products. The HP Support
Forum can be found at
.
Keeping good records of your configuration can significantly speed up the troubleshooting process. Consult
the following list when you obtain assistance from your HP service provider:
•
Management PC make, model, and serial number information
•
Operating system information, including version number, a list of all service packs that have been
applied, the Compaq SSD version, and Insight Agents’ names and versions that have been applied
•
Hardware configuration information:
Survey Utility output or Inspect printout
•
•
System Configuration Utility printout
•
Description of any non-HP or non-Compaq equipment that is not shown on the Inspect or System
Configuration printout.
Windows events
The following table shows a listing of Windows 2000/Window NT events that are applicable to the HP
Version Control Repository Manager.
Text
Severity
Facility
Event ID
VCRM failed to start.
Informational
Application
4098
Related topics
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Troubleshooting