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4 troubleshooting – HP Insight Foundation Software for ProLiant User Manual

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Related topics............................................................................................................................22

Creating a custom software baseline..................................................................................................22

Related topics............................................................................................................................23

Catalog...............................................................................................................................................23

Catalog icons..................................................................................................................................24
Setting the display option.................................................................................................................25

Related Topics............................................................................................................................25

Viewing specific custom software baseline...........................................................................................25

Viewing details for a specific Custom Software Baseline, ProLiant and Integrity Support Pack, or
component................................................................................................................................26
Related topics............................................................................................................................26

Viewing recently added HP ProLiant and HP Integrity Support Packs.......................................................26

Related topics............................................................................................................................26

Viewing component details...............................................................................................................26

Related topics............................................................................................................................26

Configuring a component.................................................................................................................27

Related topics............................................................................................................................27

Copying items to another repository...................................................................................................27

Related topics............................................................................................................................28

Copying VCRM settings and migrating the data to another repository.....................................................28

Related topics............................................................................................................................30

Rescanning the repository.................................................................................................................30

Related topics............................................................................................................................31

Updating the repository immediately..................................................................................................31

Related topics............................................................................................................................31

Deleting items from the repository......................................................................................................32

Related topics............................................................................................................................32

Report.................................................................................................................................................32

Related topics..................................................................................................................................34
Generating a detailed report.............................................................................................................34

Related topics............................................................................................................................36

Log.....................................................................................................................................................36

Procedures......................................................................................................................................36
Viewing the log...............................................................................................................................37

Related topics............................................................................................................................37

Log status icons...............................................................................................................................37

Status icons and definitions..........................................................................................................37
Related topics............................................................................................................................38

Viewing log entry details..................................................................................................................38

Related topics............................................................................................................................38

Changing log settings......................................................................................................................38

Related topics............................................................................................................................38

Clearing the log..............................................................................................................................38

Related topics............................................................................................................................39

4 Troubleshooting........................................................................................41

HP Version Control Repository Manager..................................................................................................41

Access problems..............................................................................................................................41
Browser problems............................................................................................................................41
Catalog problems............................................................................................................................42
Error problems.................................................................................................................................42
HP SIM problems.............................................................................................................................42
Log problems..................................................................................................................................43
Pre-configuration problems................................................................................................................44
ProLiant Support Pack problems.........................................................................................................44

Miscellaneous problems.........................................................................................................................45
Service and support..............................................................................................................................46
Windows events...................................................................................................................................46

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