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HP System Management Homepage-Software User Manual

Page 52

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link. The support for Linux Integrity is found by selecting the Linux link on Software Depot
home. Look for the HP Integrity Essentials Pack for Linux link.

Access the

HP ProLiant Essentials software

page at

http://www.hp.com/servers/manage

. You

will find a wealth of Systems Management Products and service-related information.

Access the HP IT Resource Center for maintenance and support, forums, and training and
education of HP products at

http://itrc.hp.com

.

Contact the HP Support Forum to get answers to your HP product questions at

http://

forums.itrc.hp.com

.

Keeping good records of your configuration can significantly speed up the troubleshooting
process. Keep current and consult the following list when you obtain assistance from your HP
service provider:

Management system make, model, and serial number information

Operating system information, operating environment information (HP-UX), including
version number, a list of all service packs that have been applied, patches, the Compaq SSD
version, and Insight Agents’ names and versions that have been applied

Hardware configuration information for Linux and Windows:
— Survey Utility output or Inspect printout
— System Configuration Utility printout
— Description of any non-HP or non-Compaq equipment that is not shown on the Inspect

or System Configuration printout

52

Troubleshooting