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Other problems, Service and support, Other problems service and support – HP System Management Homepage-Software User Manual

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Refer to ipf(5) for more information.

DMZ.config

A tight lockdown. Launching Partition Manager under this configuration requires the use
of SSH.

Bastille also impacts using Partition Manager to remotely manage a system where Bastille
is enabled. After the normal transfer of certificates, Partition Manager will work as described
above if the HOST.config or MANDMZ.config configurations are used. However, the
DMZ.config configuration blocks WBEM traffic and thus prevents Partition Manager from
remotely managing the system.

For more information about Bastille, refer to bastille(1M) and the Bastille User Guide, installed
at /opt/sec_mgmt_bastille/docs/user_guide.txt.

Other Problems

Why can't I install HP SMH on my system?

Solution: The HP SMH install requires a Java version that requires at least 256 colors to load.

NOTE:

This applies to Windows only.

Why do I get an error indicating the page cannot be displayed when I click the Management
Processor

link?

Solution: The administrator for the management processor has configured the Web server on the
management processor to use a port other than port 80. HP SMH does not currently have access
to that parameter and assumes the management processor is on port 80.

Why can't I install HP SMH on HP-UX or Linux when I am not root?

Solution: You must be logged in as root for HP SMH to have the proper access rights.

NOTE:

You cannot su- to mimic root access to reinstall on United Linux 1.0 or SUSE SLES 8.

In the ServiceGuard Manager plugin, selecting Display Consolidated Syslog may require
you to reauthenticate or cause a page not found error.

Solution: If the page not found error is displayed, you can press the Refresh button in the browser
to allow the page to be properly shown. Subsequently, you will need to reauthenticate.

The value presented in the Total Swap Space Size field of the Memory Utilization property
page includes not only the swap space that actually exists in the system as a device or file
system but also the size of the pseudo-swap, which does not exist as an actual memory resource.
The actual device and file system swap space is not presented in the page.

Solution: Currently, it is not possible to obtain the actual size of the device and file system swap
space through the HP SMH property pages. You can obtain this information from the HP-UX
command line, using the swapinfo command.

Service and Support

Support for HP System Management Homepage (HP SMH) is provided as an adjunct to support
of the underlying hardware. The HP Support pages provide you with a variety of product,
service, and support-related resources for HP SMH.

Access HP SMH on the Software Depot home. Go to

http://www.hp.com/go/softwaredepot

and select Security and manageability. Look for the HP System Management Homepage

Other Problems

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