HP Smart Update Manager (User Guide) - Manual (Page 4)

Generating and viewing reports...............................................................................................30
Generating a Report..........................................................................................................30
Viewing a report................................................................................................................30
3 Using scripts to deploy updates..................................................................31
Command-line interface...........................................................................................................31
Command-line syntax.........................................................................................................31
Switch update commands...............................................................................................31
Command-line arguments...................................................................................................33
Component configuration for Windows components only........................................................40
Command-line examples.....................................................................................................40
Return codes.....................................................................................................................41
Windows smart-component return codes...............................................................................42
Linux smart-component return codes.....................................................................................42
Linux RPM return codes.......................................................................................................43
Input files...............................................................................................................................43
Input file format and rules....................................................................................................44
File encoding....................................................................................................................44
Error reporting...................................................................................................................44
Input file parameters...........................................................................................................45
Reports..................................................................................................................................55
Downloading HP SUM and components from the SDR.................................................................55
4 Advanced topics......................................................................................57
Configuring IPv6 networks.......................................................................................................57
Configuring IPv6 for Windows Server 2003..........................................................................57
Configuring IPv6 for Windows Server 2008..........................................................................58
Configuring IPv6 for Linux...................................................................................................58
Network ports used by HP SUM...............................................................................................59
5 Troubleshooting........................................................................................61
Installation issues....................................................................................................................61
Components do not appear on the Select Items to Install screen or do not deploy from the silent
console mode....................................................................................................................61
Collecting trace directories.............................................................................................61
The Update returned an error message appears.....................................................................63
Installation failed when installing Linux RPMs.........................................................................63
Discovery and connection issues...............................................................................................63
The connection error or Discovery Failed message appears.....................................................63
Troubleshooting connection errors....................................................................................63
HP SUM stalls during discovery...........................................................................................64
The Unable to Access Host message appears........................................................................64
Configuring firewall settings............................................................................................64
A Microsoft Windows Security Alert appears.........................................................................64
Configuring Windows firewall settings.............................................................................64
HP SUM fails on Windows hosts due to McAfee firewalls........................................................65
IPv6 network issues.................................................................................................................66
Troubleshooting HP SUM in IPv6 Windows Server 2003 environment.......................................67
Troubleshooting HP SUM in IPv6 Windows Server 2008 environment.......................................67
Troubleshooting HP SUM in IPv6 Red Hat and Novell SUSE-based Linux environments.................68
Operation issues....................................................................................................................68
HP SUM stalls during boot..................................................................................................68
HP SUM connection is lost during iLO or NIC firmware update................................................68
The user-specified reboot message does not appear when using a Japanese character set on a
Linux operating system........................................................................................................69
4 Contents