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Recovering from a discovery failure, Troubleshooting connection errors – HP Smart Update Manager (User Guide) User Manual

Page 64

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Troubleshooting 64

Log Files

Function

screen.

Hpsum_detail_log.txt This file contains the log data of the components.
hpsum_execution_log_

_

Provides detailed information of execution of HP SUM

hpsum.ini

Stores persistent data on the user's system.

It is possible to look in the OpMan.trace file and see which component was winnowed from the installation

set and which ones were added. Normally, components are winnowed if:

They do not support installation on the given OS

The hardware they are designed for is not discovered to be present in the server

The component is not for the type of target selected

The component does not report itself capable of being deployed to a given target

The component cannot be deployed in either the online or offline environment HP Smart Update

Manager detects it is running in

The following is an example of the output trace in the OpMan.trace on how to determine if a component was

prevented from being shown on the Select Items to Install screen or being deployed from the silent console
mode. In the example, the binary image files 0.bin and 1.bin (which represented iLO firmware files),

components cp011301.exe and cp011500.exe, and the HP BladeSystem Firmware Update Bundle for
Windows represented by bundle file bp000648.xml were added to the installation set. All the other
components were removed for various reasons.
InstallSet.cpp[212]: Winnow--Adding FileName 0.bin
InstallSet.cpp[212]: Winnow--Adding FileName 1.bin
InstallSet.cpp[222]: Winnow--Removing FileName 2.bin
InstallSet.cpp[212]: Winnow--Adding FileName cp011301.exe
InstallSet.cpp[222]: Winnow--Removing FileName cp011321.exe
InstallSet.cpp[222]: Winnow--Removing FileName cp011489.exe
InstallSet.cpp[222]: Winnow--Removing FileName cp011497.exe
InstallSet.cpp[212]: Winnow--Adding FileName cp011500.exe
InstallSet.cpp[222]: Winnow--Removing FileName cp011504.exe
InstallSet.cpp[222]: Winnow--Removing FileName cp011505.exe
InstallSet.cpp[222]: Winnow--Removing FileName cp011550.exe
InstallSet.cpp[222]: Winnow--Removing FileName cp011560.exe
InstallSet.cpp[242]: Target 0: Added Bundle bp000648.xml

Recovering from a discovery failure

Troubleshooting connection errors

If you receive HP SUM Connection Error or Discovery Failed messages, follow these troubleshooting tips: