beautypg.com

Brother MFC 9970CDW User Manual

Page 126

background image

Troubleshooting

121

10

Is your Brother machine
assigned with an available
IP address?

(continued)

wired/
wireless

1 (Windows

®

2000/XP, Windows Server

®

2003/2008)

Click the Start button, All Programs (Programs for Windows

®

2000),

Accessories and Windows Explorer, and then My computer.

(Windows Vista

®

/Windows

®

7)

Click the

button and Computer.

2 Double-click Local Disk (C:), Program Files or Program Files (x86)

for 64-bit OS users, Browny02, Brother, BrotherNetTool.exe to run the
program.

Note

If the User Account Control screen appears,
(Windows Vista

®

) Click Continue.

(Windows

®

7) Click Yes.

3 Follow the on screen instructions.

4 Check the diagnosis by printing the Network Configuration List.

Note

The Network Connection Repair Tool will start automatically if you check
the Enable Network Connection Repair Tool box using Status
Monitor. Right-click on the Status Monitor screen, click Options, Details
and then click the Diagnostic tab. This is not recommended when your
network administrator has set the IP address to static, since it will
automatically change the IP address.

If the correct IP address and the Subnet mask are still not assigned even
after using the Network Connection Repair Tool, ask the network
administrator for this information, or visit the Brother Solutions Center at
http://solutions.brother.com/.

Brother machine cannot print or scan over the network.
Brother machine is not found on the network even after the successful installation. (continued)

Question

Interface Solution

This manual is related to the following products: