Brother ADS-1000W User Manual
Page 209

Troubleshooting
195
9
Card Jam
The machine was turned on while a
plastic card was inserted into the
machine.
The Card Slot Guide is not adjusted to
fit the width of the plastic card.
Plastic Card Mode was not set.
The card is unacceptable for the
machine.
Clear the card jam (see Card Jam on page 199)
and then do the following:
Make sure that any plastic card is not left in the
Card Slot.
Adjust the Card Slot Guide to fit the width of the
plastic card before inserting the card into the
machine.
Set Plastic Card Mode. See one of the
following:
• Change Scan Settings (ControlCenter4)
• Change Scan Settings (ControlCenter2)
• Change Scan to PC Settings (Windows
• Change Scan to PC Settings (Macintosh)
Load the acceptable card for the machine. See
Acceptable Documents on page 28.
There is a card in the
card slot.
The Top Cover was opened while a
plastic card was inserted into the
machine.
Close the Top Cover. Do not open the Top Cover
while a plastic card is inserted into the Card Slot.
Do not insert card
A plastic card was inserted while the Top
Cover was open.
Clear the card jam (see Card Jam on page 199).
Do not insert a plastic card into the Card Slot while
the Top Cover is open.
Unusable Device
An unusable device is inserted in the
USB port.
Disconnect the device. Turn the machine off and
then on.
Hub is Unusable
A hub or USB flash drive with a hub is
inserted in the USB direct interface.
Remove the unsupported device, such as a USB
hub or USB flash drive with a hub, from the USB
direct interface.
USB Flash Drive
is Full
Your machine cannot save to a USB
flash drive if it contains too many files.
Remove the USB flash drive, press
.
Delete unused files or folders from the Brother
folder of the USB flash drive and then try again.
Rename the File
The maximum sequential number for the
file name has been reached.
Press
and then do one of the following:
Delete unused files from the USB flash drive
and then try again.
Change the file name. See Save Scanned
Documents on a USB Flash Drive
on page 139.
Authenticate Err
The FTP user name and password you
entered are incorrect or not configured
correctly.
Confirm that the user name and password are
configured or entered correctly and then try again.
Error
Cause
Action