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Brother MFC-8950DWT User Manual

Page 156

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149

Troubleshooting

9

I want to know the
necessary port number for
the security software
settings.

wired/
wireless

The following port numbers are used for Brother network features:

Network scanning i Port number 54925 / Protocol UDP

PC-FAX RX

1

i Port number 54926 / Protocol UDP

Network scanning/printing

1

, PC-FAX RX

1

, Remote Setup

1

i

Port

number 161 and 137/ Protocol UDP

BRAdmin Light

1

i Port number 161 / Protocol UDP

1

Windows

®

only.

For details on how to open the port, see the instructions of the security
software or ask the manufacturer.

I want to check my network devices are working properly.

Question

Interface Solution

Is your Brother machine,
access point/router or
network hub turned on?

wired/
wireless

Make sure you have confirmed all instructions in First check the following:
uu

page 144.

Where can I find my Brother
machine's network settings,
such as IP address?

wired/
wireless

Print the Network Configuration Report. See Printing the Network
Configuration Report
uu page 63.

How can I check the link
status of my Brother
machine?

wired/
wireless

Print the Network Configuration Report and check that Ethernet Link
Status
or Wireless Link Status is Link OK. See Printing the Network
Configuration Report
uu page 63.

If the Link Status shows Link DOWN or Failed To Associate, start over
again from the First check the following: uu page 144.

Can you “ping” the Brother
machine from your
computer?

wired/
wireless

Ping the Brother machine from your computer using the IP address or the
node name.

Successful i Your Brother machine is working correctly and connected
to the same network as your computer.

Unsuccessful i Your Brother machine is not connected to the same
network as your computer.

(Windows

®

)

Ask the network administrator and use the Network Connection Repair
Tool to fix the IP address and the subnet mask automatically. For the
detail of the Network Connection Repair Tool, see (Windows

®

) Confirm

the IP address and the Subnet Mask using the Network Connection
Repair Tool.
in
Is your Brother machine assigned with an available IP
address?
uu page 146
.

(Macintosh)
Confirm the IP address and the Subnet Mask are set correctly. See
Confirm the IP address and the Subnet Mask in Is your Brother machine
assigned with an available IP address?
uu page 146.

I'm using security software. (continued)

Question

Interface Solution

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