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9 trouble-shooting guide – Thermo Fisher Scientific EcoScan DO 6 User Manual

Page 64

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Instruction Manual

DO 6

56

9 TROUBLE-SHOOTING

GUIDE

Problem Cause

Solution

No display
when turned
on

a) Batteries not in place

b) Batteries not in correct

polarity (+ and –
position).

c) Weak

batteries

a) Remove rubber boot/stand. Check

that batteries are in place and
making good contact.

b) Re-insert batteries with correct

polarity.

c) Replace

batteries.

Unstable
readings

a) Insufficient electrolyte in

probe.

b) Air

bubbles

trapped

around the probe.

c) Dirty or damaged probe

d) Probe not deep enough

in sample.

e) External noise pickup or

induction caused by
nearby electric motor.

f)

Broken probe.

a)

Fill probe with electrolyte &
replace pre-membraned cap.

b)

Stir or tap probe to remove
bubbles.

c)

Clean the probe and re-calibrate.

d)

Make sure sample entirely covers
the probe sensors.

e)

Move or switch off interfering
motor.

f)

Replace probe.

Slow
response

a) Dirty / Oily probe.

b) Temperature

is

changing.

a)

Clean probe. See “Probe Care &
Maintenance.

b)

Allow time for temperature to
stabilize

Not
responding
to key press

a)

HOLD mode in
operation indicated by
flashing display.

b)

Damaged key pad.

c)

Internal program error.

a)

Cancel HOLD mode.

b)

Return to dealer.

c)

Reset all internal programs by
reinserting batteries.