Triton 97XX Series Operation Manual - Manual (Page 225)

TRITON SYSTEMS, INC.
SECTION 8 - ERROR RECOVERY O
PERATION
M
ANUAL
- M
ODEL
97XX-Series
8-2
Introduction
This section of the operation manual describes how user person-
nel can respond to Cash Dispenser error conditions.
Error Codes / Recovery Procedures
The Cash Dispenser operating system determines the operational
status of each of its components by routinely performing a system
status check. A status check is performed:
1. During power up.
2. Once every forty seconds while the dispenser is not in use.
3. Before leaving the Management Functions main menu screen.
4. After every transaction.
An error detected during a status check will place the dispenser in
an “OUT OF SERVICE” mode of operation and display the mes-
sages shown in Figure 8-1 on the LCD display screen.
Many error conditions require the assistance of a qualified service
technician to return the Cash Dispenser to normal operation. But
there are some actions that the end user can perform to confirm
the existence of a problem or correct simple problems.
Table 8-1, Error Codes / Recovery Procedures, provides a list of
error conditions that can cause the Cash Dispenser to enter an
“OUT OF SERVICE” condition. The table, which spans pages 4
through 7, lists the error codes, a description of each error mes-
sage and provides a number reference to a recommended recov-
ery procedure that suitable for non-service personnel to perform.
The recommended recovery procedures themselves are listed on
pages 8 through 21.
Many of the procedures direct you to RESET the Cash Dispenser
as the first step. This action may be all that is necessary to clear
the error indication. In other cases further actions may be neces-
sary. If necessary, you will be told to contact your service provider.
Fig. 8-1.The OUT OF SERVICE
screen is displayed if the terminal
detects an error condition.
TEMPORARILY OUT OF
SERVICE
ERROR CODE #XXX
CONTACT SERVICE PERSONNEL
NOTIFY
ATTENDANT