Securitron iMXDa_iEXDa INSTALLATION User Manual
Page 14
P/N 500-22175
Page 14
Rev. B, 04/11
APPENDIX A
Troubleshooting
Problem
No Alarm when Testing Door Movement
Points of Reference
Check for specified voltage to unit Section
2
Check for specified current draw at unit
Section 2
Check magnetic actuator for proper mounting
iMXDa Template
Solution
Verify gap testing and training of unit
Section 6.4
Problem
Immediate Alarm when Testing Movement
Points of Reference
Check for proper door closure
Section 5.1 / Section 8
Check magnetic actuator for proper mounting
iMXDa Template
Check lock housing and strike for proper mounting
iMXDa Template
Make sure Jumper JP3 is in correct position
Section 6.3 (Figure 15)
iEXDa: Ensure that the circuit connected to the “EI”
terminal is properly functioning.
Section 6.3
Solution
iMXDa: Verify gap testing and training of unit
Section 6.4
Problem
Lock Does Not Generate a Magnetic Field
Points of Reference
Verify the Magnalock is connected to PCB
Section 6 (Figure 10)
Check for specified voltage at Magnalock
Section 2
Solution
Check for specified current draw at Magnalock
Section 2
Problem
Magnalock locks, but green LED does not illuminate
Points of Reference
Solution
(See Reduced Holding Force – below) -
Problem
Reduced Holding Force
Points of Reference
Check for specified voltage at Magnalock Section
2
Check for specified current draw at Magnalock
Section 2
Check strike for proper mounting
Section 5.1 / Template
Check the Magnalock and strike for obstructions
Section 5.1 / Section 8
Solution
Check Magnalock and strike are properly cleaned
Section 8
Problem
DPS Does Not Report Door Status
Points of Reference
Check strike mounting for proper alignment
Table A / Section 5.1
Check for proper door closure
Section 5.1 / Section 8
Check for proper voltage/current on switch
Section 2
Solution
Check resettable protection (polyswitch overload)
Section 2 (DPS)
Problem
The Magnalock is Dirty or Rusty
Points of Reference
Solution
Improper cleaning – Maintenance Equipment
Section 8
Problem
Electronic Noise Interference with
Access Control System
Points of Reference
Solution
Check for voltage from Magnalock to door frame. There
should be no voltage present.
Section 2
IF PROBLEMS PERSIST CALL SECURITRON TOLL FREE
(800) MAG-LOCK
(800) 624-5625