B&K Precision 879B - Manual - Manual (Page 99)

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SERVICE INFORMATION
Warranty Service: Please go the support and service section on our
website www.bkprecision.com to obtain a RMA #. Return the product in
the original packaging with proof of purchase to the address below.
Clearly state on the RMA the performance problem and return any leads,
probes, connectors and accessories that you are using with the device.
Non-Warranty Service: Please go the support and service section on our
website www.bkprecision.com to obtain a RMA #. Return the product in
the original packaging to the address below. Clearly state on the RMA the
performance problem and return any leads, probes, connectors and
accessories that you are using with the device. Customers not on an open
account must include payment in the form of a money order or credit card.
For the most current repair charges please refer to the service and support
section on our website.
Return all merchandise to B&K Precision Corp. with pre-paid
shipping. The flat-rate repair charge for Non-Warranty Service does
not include return shipping. Return shipping to locations in North
America is included for Warranty Service. For overnight shipments
and non-North American shipping fees please contact B&K
Precision Corp.
B&K Precision Corp.
22820 Savi Ranch Parkway
Yorba Linda, CA 92887
www.bkprecision.com
714-921-9095
Include with the returned instrument your complete return
shipping address, contact name, phone number and
description of problem.