Veris Technologies VIS_NIR Spectrophotometer Probe - Operating Instructions - Manual (Page 69)

OM17-P4000VIS-NIR
7-9
Troubleshooting NIRS with HyperTerminal
If auxiliary data fails to come in properly, then the port and device can be verified
outside of the software by utilizing the HyperTerminal. If the port works properly here
then the data should be present in the Veris Operating software. If the ports fail to open
or does not have any data present then check the physical connections to the auxiliary
box, unplug the USB cords, shut down the system, and restart the computer, then check
for the auxiliary data again.
How to open HyperTerminal
o On MS Windows 2000 or XP machine
o Start Programs  Accessories  Communications  HyperTerminal
o Enter name of connection ex. com3@9600
o Click OK
Figure 6
o Select the correct com port from the connect using option.
o Click OK
Figure 7