Troubleshooting – Veris Technologies VIS_NIR Spectrophotometer Probe - Operating Instructions User Manual
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OM17-P4000VIS-NIR
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Section 7
Troubleshooting
Troubleshooting EC module
Data missing from display reading
–
1. Unit must be in contact with soil to record data points
2. Check GPS and DGPS signal; Veris instrument is programmed to eliminate all non-
DGPS geo-referenced points.
3. Shut power off and restart
4. Check electrical continuity
5. Check input voltage, 12 v minimum required
Troubleshooting NIRS
No spectrum is present on graph or spectrum is not updating in Acquisition
1. Ensure USB cables are tightly connected
2. Shut down software and cases and restart system
3. Check port settings
4. Open each spectrometer individually in the manufactures software(procedure #7 & 8)
MS Windows brings up an new hardware found wizard when I plug in my cases
1. Select ‘Install software automatically’ and allow hardware wizard to configure device
Ports won’t save in Veris Spectrophotometer Software
1. Make sure the Exit button is being used to close out of the software, not the X in the
upper right hand corner.
No GPS data is coming in during acquisition
1. Check to ensure nothing is obstructing GPS signal (ex. buildings)
2. Is the GPS plugged into the correct port? (second one from the right on auxiliary
case)
3. Check to make sure GPS adaptor is in place
4. Follow the steps of the GPS troubleshooting guide to further diagnose problem
System check only allows one External Reference to be taken
1. Check to ensure the Ref Check light is green
2. Check the shutter movement distance (auxiliary indicator #17, should be 5.21 +/- .05
3. Check for green lights on the temperature and humidity indicators
Transform does not pass during System Check
1. Check to ensure the correct ER was placed under the shank and the correct ER
button was pressed during the system check.
2. Make sure instrument had a 20 minute warm up period
3. Make sure ER was pressed firmly in place, so little ambient light entered the shank
4. Run System Check again
– run all four external references