AASTRA 7446ip (5446ip) for MD Evolution User Guide EN - Manual (Page 89)

Other Useful Features
Note: If several general calls are ringing simultaneously, the oldest call will
be automatically selected.
13.9 Other Secondary Attendant Services
As indicated, your facility’s attendants may establish you as the target for any of
the following services:
• Call offer or intrusion: When you are in the middle of an ongoing call, this
service enables them to interrupt your call to present an urgent call for you.
When the attendant activates a call intrusion, you may find yourself in a
three party conference call with your first caller and the attendant. Usually,
a warning tone is heard at a regular frequency during this conference call to
remind the parties that they are still under call intrusion status.
The attendant may then speak to you, but not privately
• Do not disturb override service: When your extension has a “Do not
disturb” status, (See section Call Forwarding on Section 7 Call Forwarding
on page 37)., this service also enables the attendants to override the “Do
not disturb” status in order to present an urgent call for you. When the Do
not disturb status is overridden by the attendant, his or her call is presented
just as a normal call would be, and which you may answer normally.
Note: Certain extensions (such as yours) may possibly be equipped with
permanent protection against call intrusion.
Depending on the configuration for your facility defined by your system
administrator, these services may be used from specific extensions
that are duly authorized, without any warning tones being emitted. This
refers to the Silent call monitoring service.
83 7/1553-DBC 446 01 Uen B4 2008-09-16