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When a switch off/on message is displayed, When the required printing result is not obtained, When there is no notification of error – Xerox 7232 User Manual

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17 Problem Solving

188

Xerox WorkCentre 7232/7242 System Administration Guide

When a switch off/on message is displayed

When the required printing result is not obtained

When there is no notification of error

When there is no message displayed on the client which has sent print request, the
possible causes, confirmation methods, and actions are as follows.

When there is no notification of printer error

When there is no notification of the completion of the job

Cause

Confirmation Method

Action

A fault occurred in the
NetWare interface.

Switch the machine off and
on.

Cause

Confirmation Method

Action

The specified print language
of the print job is different
from one specified in the
machine.

Check the print language of
the machine.

Specify the same print
language of the print job as
that of the machine.

Cause

Confirmation Method

Action

The user is not registered in
the Notify list of the print
server.

Use PCONSOLE to check
whether the user name or
group name of the job is
registered.

Register the user name or
group name of the job.

Cause

Confirmation Method

Action

When sending the print job
from the client, the NOTIFY
option is not specified.

When sending the print job,
check whether the NOTIFY
option has been specified.

When sending the print job,
specify the NOTIFY option.

NetWareCASTOFF has been
executed on the client.

Execute NetWareCASTON
on the client.