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Paper feeding problems – Xerox XK25C User Manual

Page 84

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Troubleshooting

69

Paper Feeding Problems

Symptom

Cause and Solution

Paper is jammed during
printing.

Clear the paper jam. See Section 6

Troubleshooting/Paper Jams While the
Machine is Printing

.

Paper sticks together.

3

Ensure there is not too much paper in the
Automatic Paper Feeder. Depending on
the thickness of your paper, the feeder
can hold up to 100 sheets of paper.

3

Make sure you are using the correct type
of paper. See Section 1 Getting
Started/Paper Guidelines.

3

Remove paper from the feeder and flex
or fan the paper.

3

Humid conditions may cause some paper
to stick together.

Paper fails to feed.

3

Make sure the envelope guide is not in
the upright position.

3

Remove any obstructions inside the
machine.

Multiple sheets of paper
do not feed.

3

Different types of paper may be stacked
in the Automatic Paper Feeder. Load the
paper of only one type, size, and weight.

3

When loading paper, do not force the
paper down into the printer.

3

If multiple sheets have caused a paper
jam, clear the paper jam. See Section 6

Troubleshooting/Clearing Jams

.

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