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Print quality problems – Xerox XK25C User Manual

Page 80

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Troubleshooting

65

Print Quality Problems

(continued)

Symptom

Cause and Solution

Characters with white
lines

3

The print cartridge may be running out of

ink. Replace the print cartridge. The
Status monitor shows the amount of ink
left in the cartridge.

3

Remove and reinstall the print cartridge.
See Section 5

Maintenance/Replacing

the Ink Cartridge

.

3

The print head may need cleaning. See
Section 5

Maintenance/Print Head

Nozzle procedure

.

3

If printing on transparencies, try changing
the fill pattern in your application
software.

Incorrect format or
characters do not align
correctly at left margin.

3

The media is incorrectly loaded or is an

unsupported size or type. See Section 1

Getting Started/Paper Guidelines

. For

special media, it is recommended to feed
one sheet at a time.

3

Make sure you do not have hard-coded
spaces at the left margin in your
application.

3

The print head may need cleaning. See
Section 5

Maintenance/Print Head

Nozzle procedure

.

3

The print cartridge may be mis-aligned.
See Section 5

Maintenance/Cartridge

Alignment

.

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