Western Telematic SRM-100 User Manual
Page 31

The System Password is not required when the Command Mode is accessed via the Console
Port; this password is only used when the SRM-100 is contacted via modem. When the unit
answers an incoming call, the password prompt is displayed. If the System Password is
entered, the caller will be granted access to the Command Mode; if a User Password is entered,
the caller will be allowed to access the secure device.
Notes:
• When defining the System Password, it is strongly recommended that you record
the password for future reference.
• If you forget or lose your System Password, you will not be able to access the
SRM-100 Command Mode via modem. In this case, you will need to access the
Command Mode locally, via the Console Port, and then redefine the System
Password. (Default=SUPER).
7.2.2.
User Passwords
User Passwords allow callers to access the secure device. User Passwords do not grant access
to the Command Mode. The SRM-100 allows definition of up to one hundred User Passwords,
which are defined via the Edit Password Directory Menu (/E) as described in Section 6. Note
that User Passwords are case sensitive.
7.2.3.
Dial Back Numbers
Both the System Password and the User Passwords allow definition of a Dial Back Number.
When a Dial Back Number has been defined for a given password, callers who enter that
password will not be granted immediate access. Instead, when a valid password is entered, the
SRM will disconnect, call the defined Dial Back Number for the password, and then grant
access to the answering party.
When a Dial Back for a System Password is performed, the SRM-100 will allow access to the
Command Mode. When a Dial Back for a User Password is performed, the SRM will allow
access to the secure device. The System Dial Back Number is defined via the General
Parameters Menu (/G), and the User Dial Back Numbers are defined via the Edit Password
Directory Menu (/E).
Note that when User Dial Back Numbers are defined, the SRM can be configured to perform a
Dial Back for some User Passwords, while granting immediate access to other User Passwords.
If the Dial Back Number is not defined for a given password, then a Dial Back will not be
performed when that password is entered at the log in prompt.
Notes:
• Callers will receive a busy signal while the Dial Back operation is in progress.
• If the initial call is not successful, the SRM will repeat the Dial Back procedure as
specified by item 12 (Dial Back Attempts) and item 13 (Dial Back Delay) in the
General Parameters Menu (see Section 5.2).
7-2
SRM-100 - Secure Rack Modem, User's Guide
Operation