Troubleshooting – VTech LS5145 User Manual
Page 114

www.vtechphones.com
110
Troubleshooting
Problem
Suggeston
My caller ID features
are not working
properly.
• Caller ID s a subscrpton servce. You must subscrbe to ths servce from your local telephone
company for ths feature to work on your telephone.
• The caller may not be callng from an area whch supports caller ID.
• Both you and the caller’s telephone companes must use equpment whch are compatble wth
caller ID servce.
• If you subscribe to DSL service, install a noise filter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for filter information.
The system does
not receive caller ID
or the system does
not display caller ID
during call waiting.
• Make sure you subscrbe to caller ID wth call watng feature servces provded by the local
telephone company.
• The caller may not be callng from an area whch supports caller ID.
• Both you and the caller’s telephone companes must use equpment whch are compatble wth
caller ID servce.
• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for filter information.