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Enabling the postscript error report – Tektronix Phaser Color Printer 750 User Manual

Page 88

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Advanced Features and Troubleshooting Manual

79

Troubleshooting Phaser 750 Printers

Enabling the PostScript error report

The error handling utility helps diagnose problems when a job doesn’t print; it provides a
PostScript error-handling function to help determine the cause of some PostScript printing
problems. When the error handler is enabled, PostScript errors and other status
information are printed. This utility is useful for debugging PostScript code.

1.

In the printer’s front panel, press

Help.

2.

Press

<----

or

---->

until the front panel displays this message:

3.

Press

Menu.

4.

Scroll to this message:

5.

Press

Menu;

this message appears:

The

*

indicates the current selection;

disabled

is the factory default.

6.

Scroll to

On.

7.

Press

Ok.

8.

Press

until the front panel reads

Ready.

After turning on the error handler, resend the print job; the printer produces an error page.

Note

Windows 95/Windows 98 Microsoft Driver users:

The Windows error handler

overrides the front panel error handler. To use the front panel error handler, you
must disable the Windows error handler as well as enable the front panel error
handler. Go to the Windows

PostScript

tab and uncheck the box

Print PS Error

Info.

Windows NT

does not have an error handler.

Windows 95/Windows 98 Tek Adobe Driver

uses the printer error handler.

Printer Administration
<---- ----> Menu

Post Script Error Info
<---- ----> Menu

On or Off *
<---- ----> Menu