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What do i do if i can’t connect – Telos ZephyrExpress User Manual

Page 33

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QUICK RESULTS

1-21

Alternate test procedure

This won’t test whether you’re set up properly to send audio, but does test the ISDN setup
and ZephyrExpress receive circuits.

1. Press the

DIAL

button and select

Auto...

2. In the

Dial a Setup

screen that appears, select either

US testline* o

r

Euro

testline*

.

3. Tapping the Edit knob at the Setup will select the Go! box. Tap again to configure

ZephyrExpress for the test line and make the connection.

Our test lines play continuous music. Since they’re intended for testing both mono and
stereo connections with both Switched56 and ISDN connections, you may hear some
distortion of the stereo image. This happens with the test line only: your ZephyrExpress
will have correct imaging with a stereo connection.

w

NOTE:

Auto-dialing a testline will change your

Codec

menu settings. Don’t do it unless

you know how to restore these settings, or have a pre-programmed Codec
Setup that’s appropriate for the current broadcast.

If you’re calling yourself, see the two call timers (

00:00

) on the status screen, but don’t

hear audio and no

LOCK

LED is lit, make sure the transmit and receive coding methods

match (see page 1-9).

If you’re calling a Telos test line, try dialing manually using the numbers on page 3 of
this booklet.

If you can’t connect to a distant studio, try having them call you.

More troubleshooting tips appear in Section 9 of this manual.

* An asterisk in a setup’s name indicates that it was pre-programmed at the factory. But

we’ll also use it here to point out that these calls may involve a long-distance connection
at ISDN rates: the US test site is in Ohio, and the European test site is in Freising,
Germany.

10: What do I do if I can’t connect?

Try again.

If you’re calling yourself, try dialing your first ISDN number instead of the second; the
installer might have reversed them. Then check that the

ISDN Settings

were entered

correctly, including any extra digits at the end of the SPIDs.