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Monitor, Modem, Monitor -25 – Toshiba A40 Series User Manual

Page 207: Modem -25, Monitor -25 modem -25

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9-25

T

ROUBLESHOOTING

Monitor

Refer also to Chapter 8,

Optional Devices

, and to your monitor’s documentation.

Problem

Procedure

Monitor does not

Make sure that the external monitor’s power

turn on

switch is on. Confirm that the external monitor’s
power cable is plugged into a working power
outlet.

No display

Try adjusting the contrast and brightness controls
on the external monitor.

Press hot keys Fn + F5 to change the display
priority and make sure it is not set for the internal
display.

Display error occurs

Check that the cable connecting the external
monitor to the computer is attached firmly.

If problems persist, contact your dealer.

Modem

Refer to

Appendix C

and

D

.

Problem Procedure

Communication

Make sure the computer’s internal modem

software can’t

settings are correct. Refer to Phone and Modem

initialize modem

Properties in the Control Panel.

You can hear a dial

If the call is going through a PBX machine, make

tone but can’t make

sure the communication application’s tone dial

a call

detection feature is disabled.

Hardware and system checklist