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Dvd±rw drive, Dvd±rw drive (dvd dual drive) -18, Dvd±rw drive (dvd dual drive) – Toshiba A40 Series User Manual

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User's Manual

T

ROUBLESHOOTING

9-18

DVD±RW drive (DVD Dual drive)

For more information, refer to Chapter 4,

Operating Basics

.

Problem

Procedure

You cannot access

Make sure the drive's drawer is securely closed.

a CD/DVD in the drive

Press gently until it clicks into place.

Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.

A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.

Check whether the CD/DVD is dirty. If it is, wipe
it with a clean cloth dipped in water or a neutral
cleaner. See the

Media care

section in Chapter 4

for details on cleaning.

Some CD run

The software or hardware configuration may be

correctly, but

causing a problem. Make sure the hardware

others do not

configuration matches your software's needs.
Check the CD/DVD's documentation.

Check the type of CD/DVD you are using. The
drive supports:

DVD-ROM:

DVD-ROM, DVD-Video, DVD-R,
DVD-RW, DVD+R, DVD+RW

CD-ROM:

CD-DA, CD-Text, Photo CD (single/
multi-session), CD-ROM Mode 1,
Mode 2, CD-ROM XA Mode 2
(Form1, Form2), Enhanced CD (CD-
EXTRA), CD-G (Audio CD only),
Addressing Method 2