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Toshiba A40 Series User Manual

Page 197

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9-15

T

ROUBLESHOOTING

Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.

A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.

Check whether the CD/DVD is dirty. If it is, wipe
it with a clean cloth dipped in water or a neutral
cleaner. See the

Media care

section in Chapter 4

for details on cleaning.

Some CD/DVDs

The software or hardware configuration may

run correctly, but

be causing a problem. Make sure the

others do not

hardware configuration matches your software’s

needs. Check the CD/DVD’s documentation.

Check the type of CD/DVD you are using. The
drive supports:

DVD-ROM:

DVD-ROM, DVD-Video

CD-ROM:

CD-DA, CD-Text, Photo CD (single/
multi-session), CD-ROM Mode 1,
Mode 2, CD-ROM XA Mode 2
(Form1, Form2), Enhanced CD (CD-
EXTRA), CD-G (Audio CD only),
Addressing Method 2

Check the region code on the DVD. It must
match that on the DVD-R/-RW drive. Region
codes are listed in the

Optical media

section in

Chapter 2, The Grand Tour.

Cannot write correctly

If you have trouble writing, make sure you are
observing the following precautions:

• Use only media recommended by TOSHIBA.

Hardware and system checklist