Dvd multi drive, Dvd multi drive -16 – Toshiba A40 Series User Manual
Page 198
User's Manual
T
ROUBLESHOOTING
9-16
• Do not use the mouse or keyboard during
writing.
• Use only the software supplied with the
computer for recording.
• Do not run or start other software during
writing.
• Do not jar the computer during writing.
• Do not connect/ disconnect external devices or
install/remove internal cards during writing.
If problems persist, contact your dealer.
DVD Multi drive
For more information, refer to Chapter 4,
Problem
Procedure
You cannot access
Make sure the drive’s drawer is securely
a CD/DVD in the drive
closed. Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe
it with a clean cloth dipped in water or a neutral
cleaner. See the
for details on cleaning.