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Ricoh 3245 User Manual

Page 103

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Solving Problems

95

5

Transmission failed due to
“Exceeded max. E-mail size.”
error.

If the e-mail size specified on
the machine is too large, the
Internet Fax document cannot
be sent. Set Max. E-mail Size
to [Off], or set the maximum e-
mail size to a larger value.
Then, re-send the document.

p.148 “E-mail Settings”, Fac-
simile Reference tures>

When a correct password is
entered, you cannot print doc-
uments that appear in the con-
fidential box or bulletin board
box, or transmit / print out
stored documents.

Documents are locked by a se-
curity function when incorrect
passwords are entered a cer-
tain number of times. Contact
the administrator.

Ask the administrator.

[ProgDest]

or [Manual Input]

does not appear.

This function is made unavail-
able by the enhanced security
function. Consult your user
administrator.

Ask the administrator.

The following functions are
not available: Transfer Box,
Forwarding, Store File in the
Information Box, SMTP Re-
ception Using Internet Fax
and Polling Transmission.

This function is made unavail-
able by the enhanced security
function. Consult your user
administrator.

Ask the administrator.

Other party reception is not
possible after group specifica-
tion and memory transfer.

Check whether 500 or more
destinations in total are regis-
tered in a group.

Ask the administrator.

Although a group specifica-
tion has been done to the fol-
lowing parties, the reception
was not possible.

Transfer Box, Forwarding,
Forwarding of Special Sender,
Reception File Setting, E-mail
TX Results, SMTP Reception
Using Internet Fax.

A maximum of 500 parties can
be specified for a group.
Check if there are registered
over the specified numbers in
the address book. If a group
has been registered in another
group, it will not transmitted
even in case of specifying in
the 1 to 5 of the transfer box in
spite that it will not be dis-
played as error at time of spec-
ifying.

“Registering a Destination to a
Group”, General Settings Guide

Problem

Causes and solutions

Reference

JupterC2_Fax_EN-F_FM.book Page 95 Tuesday, November 30, 2004 2:47 PM