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5solving problems – Ricoh 3245 User Manual

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Solving Problems

93

5

Solving Problems

This table lists some common problems and their solutions.

Problem

Causes and solutions

Reference

Image background appears
dirty when received at the
other end. Images from the
back page appear.

Adjust scan density.

p.32 “Image Density (Con-
trast)”

Printed or sent image contains
spots.

The ADF or exposure glass is
dirty. Clean them.

Make sure that ink or correc-
tion fluid is dry before placing
originals.

“Maintaining Your Machine”,
General Settings Guide

Received image is too light.

Request the sender to increase
image density.

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When using moist, rough, or
processed paper, the printed
image may be partly invisible.
Only use recommended pa-
per.

“Copy Paper”, General Set-
tings Guide

When

D appears on the dis-

play, toner is beginning to run
out. Replace the toner car-
tridge soon.

DAdding Toner”, General

Settings Guide

The machine failed to print re-
ceived fax messages.

If this happened when the re-
ceive file indicator was lit, a
problem such as run out of pa-
per or toner might disable
printing.

p.85 “Substitute Reception”,
Facsimile Reference Features>

Store has been selected for Re-
ception File Setting. Print the
fax messages using a Web
browser or the Print Stored
RX File function.

p.124 “Printing fax informa-
tion using a Web browser”,
Facsimile Reference Features>

p.34 “Printing Received and
Stored Documents”, Facsimile
Reference

When

B is lit, load paper into

the tray.

“Loading Paper”, General Set-
tings Guide

Message appears blank at the
other end.

The original was placed up-
side down. Place it properly.

p.13 “Placing Originals”

Both transmission and receiv-
ing are impossible.

Make sure that the modular
cord is correctly connected.

p.201 “Connecting the Ma-
chine to a Telephone Line and
Telephone”, Facsimile Refer-
ence

The terminal adaptor setting
is incorrect. Check the setting.

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JupterC2_Fax_EN-F_FM.book Page 93 Tuesday, November 30, 2004 2:47 PM