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Radius authentication messages – Nortel Networks NN46110-602 User Manual

Page 194

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194 Appendix C System messages

NN46110-602

RADIUS authentication messages

RADIUS: Cannot send request to <server-name>, possibly due
to DNS translation failure

Description: This message indicates a connection failure. While sending a
request, an error occurred due to a socket creation problem. This usually indicates
a DNS resolution problem.

Action: Verify the following:

DNS host name is correct

DNS server is configured properly

DNS server is available

Login failure due to: Server network connection failure

Description: This message is received by the VPN Client, and indicates a
connection failure. While sending a request, an error occurred due to a socket
creation problem. This usually indicates a DNS resolution problem.

Action: Verify the following:

DNS host name is correct

DNS server is configured properly

DNS server is available

RADIUS: no reply from RADIUS server <server-name>(<port
number
>)

Description: This message indicates a connection failure. The connection timed
out while waiting for a response.

Action: Verify the following:

RADIUS server’s IP address and port number are correct

RADIUS server is available

Shared secret is correct