Nortel Networks NN46110-602 - Manual (Page 191)

Appendix C System messages 191
Nortel VPN Router Troubleshooting
RADIUS accounting messages
RADIUS: Cannot send accounting request to <server-name>,
possibly due to DNS translation failure
Description: This message indicates a connection failure. While sending a
request, an error occurred due to a socket creation problem. This usually indicates
a DNS resolution problem.
Action: Verify the following:
• DNS host name is correct
• DNS server is configured properly
• DNS server is available
RADIUS: no reply from server <server-name>(<port number>)
Description: This message indicates a connection failure. The connection timed
out while waiting for a response.
Action: Verify the following:
• RADIUS server’s IP address and port number are correct
• RADIUS server is available
• Shared secret is correct
RADIUS: <server-name> server timed out
Description: This message indicates a connection failure. The connection timed
out while waiting for a response.
Action: Verify the following:
• RADIUS server’s IP address and port number are correct
• RADIUS server is available
• Shared secret is correct