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Nortel Networks Business Communications Manager (BCM) & Norstar Installation User Manual

Page 56

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Console.NET Installation & User Guide

Page 56

The main GUI window consists of 5 Primary areas.

Active Call Window

The left side of the screen displays three types of calls.

• Ringing Calls are displayed with a red background fill.

• Parked calls are displayed with a blue background fill

• Holding calls are displayed with a yellow background fill

Personal Call Window

The top middle window displays up to two calls that you may be involved in
independently or as a conference call.

Message Window

Messages can be typed in this field for three types of messaging functions

• Attach to a "Sticky" message to a call to help identify calls placed on hold or

parked for future reference.

• Post a message notification on an extension to identify the status of an employee