Nortel Networks Business Communications Manager (BCM) & Norstar Installation - Manual (Page 46)

Console.NET Installation & User Guide
Page 46
Report Criteria (Filters)
Number
• Enter a single extension number or partial match for many extensions beginning
with the same leading numbers. Only extension(s) matching the number(s)
entered will be displayed in the report. Eg; Based on 3 digit extensions, entering
#335 will only display a report for that extension. By entering #33, the report will
contain all valid extensions from 330-339.
Include Internal Calls
• If check box is selected, this report will include internal intercom calls in the "Total
Calls" number and duration calculations.
Group Name
• If Groups have been defined in Directory Number /Configuration, the specific
extensions from the selected group will be reported. To select a group, click on
the drop down arrow located on the right side of the Group Name field.
Date
• By default current month is selected. Click on the drop down arrow on the right
side of the Date field to select from one of the pre-defined date ranges. Click in
the Date From and to fields to manually enter a specific date range. Selecting
high date ranges may significantly increase the time it takes for a report to run
depending on how many call records are in the database.