Nortel Networks Business Communications Manager (BCM) & Norstar Installation - Manual (Page 40)

Console.NET Installation & User Guide
Page 40
Independent Contact
Independent Contacts are primarily used for speed dialing. Independent Contacts are
not associated to a Company and are not used in conjunction with Call Preview or
Screen Pop database integration.
Adding a new Contact (Independent of a Company)
• Click
on Config
• Click
on Customers/Companies/Contacts
• From the Contact page, Click on Add new
• Enter the contacts information ensuring to complete the two mandatory fields,
First Name and Last Name
• Click
on Save to store the new contact
Note:
• All phone fields (except "Fax") will display as speed dial links in
Navigator when searching for a contact
• Independent Contacts cannot be associated to a company afterwards
Edit, Delete a Contact
From the Console.NET interface, click on Config then go to Customers | Contact
• To Edit a Contact Click on the pull-down button located on the right side of the
Contact Name filed to select the Contact. Make the necessary changes and click
on the
Save button.
• To Delete a Contact Click on the pull-down button located on the right side of the
Contact Name filed to select the Contact. Click on the Delete button to delete the
contact
• Close the Configuration window to return to Console.NET