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NEC Express 5800/320Lc User Manual

Page 296

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Troubleshooting 7-43

The external clock of CPU information is listed as "Unknown":

→ In [CPU Information] of Data Viewer’s system tree, the external clock is listed as

"Unknown."

[ft Server] Tree Appears on Date Viewer in an Incorrect Manner:

→ If you open a Data Viewer immediately after the system starts up, the tree or the

state of a Data Viewer may not be displayed correctly due to high load of the
system. In about 20 minutes after the system startup, when a pop-up message
(below) which prompts you to reconstruct a Data Viewer appears, click [OK]. The
Data Viewer will be reconstructed and the tree and the status will be displayed
correctly.

Data Viewer

The system configuration of the host may have been changed. Do you
wish to reconstruct the tree?

The incorrect information appears on floppy disk drive:

→ After unplugging and plugging the PCI module of the primary side, the floppy

disk drive name of [I/O Device] on Data Viewer may be different from the name
that is recognized by the OS.

(Example: drive name on Data Viewer: "A", drive name recognized by the OS:
"B")

Check the floppy disk drive name on Explorer.

→ If you add or delete floppy disk drive connected with USB while the system is

running, the drive information under the [I/O Device] in the data viewer will be
updated at the next system startup.

The displayed BIOS data is incorrect:

→ BIOS additional data may not be displayed properly in [BIOS Information] of a

CPU Module of the ft server utility or in [Ft Server]-[CPU Module]-[Individual
CPU Module]-[General]-[BIOS Information] of Data Viewer.

In this case, see the data in [ESMMIB]-[BIOS] of Data Viewer.

The displayed status of Ethernet adapter is error:

→ If an Ethernet adapter is not used (not connected to cable), set it to "Disable" in

[Network Connections] from Control Panel. If an Ethernet adapter you are about
to disable has dual LAN settings (AFT function), remove the dual LAN settings
before disable it.

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