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NEC Express 5800/320Lc User Manual

Page 293

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7-40 Troubleshooting

The incorrect information is displayed on SCSI slot information:

→ When the PCI module is detached and you select [SCSI Slot]-[General], the

displayed "Hardware LED" information may not be correct. To check the status of
SCSI slots, see the string information in the "Status" column.

The LAN monitoring function report a line fault or high line load:

→ The LAN monitoring function defines the line status depending on the number of

transmission packets and the number of packet errors within a certain period. Thus,
the LAN monitoring function may report a line fault or high line load only in a
temporary high line impedance state. If a normal state recovery is reported
immediately, temporal high line impedance may have occurred thus there is not
any problem.

LAN monitoring threshold is not used:

→ Because the NEC Express5800/ft series detects hardware faults on the network in

the driver level, NEC ESMPRO Agent does not monitor line faults.

Thus, the value set for "Line fault occurrence rate" of a [LAN] tab of [NEC
ESMPRO Agent properties] in the control panel is not used.

The remote shutdown and threshold change functions cannot be used via NEC
ESMPRO Manager:

→ Depending on your OS type or its version, settings for community, SNMP

service's security function, are not made, or default settings of authority are
different.

To enable the remote shutdown and threshold change functions via NEC
ESMPRO Manager, make settings of community and set its authority to "READ
CREATE" or "READ WRITE."

NEC ESMPRO Manager cannot monitor in Sleep State:

→ NEC ESMPRO Manager cannot monitor the NEC ESMPRO Agent machine in

the sleep state (system standby or system halt state).

While NEC ESMPRO Manager monitors server shutdown, the relevant NEC
ESMPRO Agent machine may be entered into the sleep state. If so, the report
"server access disabled" is issued and the status color of the server icon becomes
gray.

This cannot indicate whether the NEC ESMPRO Agent machine is shut down or
entered into the sleep state. Keep these in mind when operating the system where
systems to be monitored may enter the sleep state.

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