Northern UTA220/UTA220k - Manual (Page 13)

Motorola Information Systems Group Customer Information xiii
Motorola Information Systems Group
Customer Information
Introduction
U.S.A. customers who have questions about Motorola Information Systems Group
(ISG) products or services should refer to the following sections. Non-U.S.A.
customers should contact their local Motorola Information Systems Group
subsidiary office or distributor. For a listing of our Sales and Service Offices, visit
our Web site at:
http://www.mot.com/MIMS/ISG/.
For Questions
About Your
Product Shipment If you have questions about whether your shipment is complete or about its condition
upon receipt, please call your nearest Motorola Information Systems Group
representative, or Customer Administration at (508) 261-4000, Extension 4745.
For Technical
Assistance or to
Schedule Service Call your local Salesperson to request that a Network Services Specialist work with
you to develop an implementation and/or staging quote.
For service, if your unit is under warranty and/or you have a service contract:
Call (800) 544-0062 for assistance. When you call for assistance, please have the
unit’s Model Number and Serial Number ready.
If you do not have a service contract, and your unit is no longer under warranty:
You can purchase a service contract or arrange for Time and Material services by
calling (800) 544-0062 for assistance.
To Access the
Motorola ISG
Internet Web Pages Additional company and product information can be found on our Internet Web page
at:
http://www.mot.com/MIMS/ISG/
For Sales-Related
Issues Please call your local Motorola Information Systems Group sales office, authorized
distributor, or the Sales Assistance Center at (800) 446-0144. For a listing of our
sales offices, visit our Web site at:
http://www.mot.com/MIMS/ISG/.
For Information on
Product Training For information on classroom training, customized on-site training, or to order self-
study training materials, call the Sales Assistance Center at (800) 446-0144.
For Questions
About Billing If you have a question regarding billing, call 1-800-446-0144 and select option 2.
For Comments
About the Manual To help us improve our product documentation, please complete and return by mail,
or fax to (508) 339-6814, the prepaid comment card at the end of this guide. If you
prefer, simply include your name, company, and telephone number and someone in
the documentation group will contact you to discuss any comments you might have.