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Printronix T4204 User Manual

Page 196

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196

Chapter

5

Troubleshooting Common Situations

Table 13. LCD Message Troubleshooting

Displayed Message

Can

User

Correct?

Explanation

Solution

BUFFER OVERFLOW Yes

Host sent data after the
printer buffer was full.
(serial interface)

Check your serial host interface
parameter settings; if
necessary, change them so
they match the settings of the
attached host.

BUFFER OVERRUN

Yes

Receive overrun. (serial
interface)

Check your serial host interface
parameter settings; if
necessary, change them so
they match the settings of the
attached host.

CONFIG DOES NOT
EXIST/SAVE FIRST

Yes

Attempt was made to
Load, Print, Delete or use
a configuration as the
Power-Up Config. when
the configuration was
never saved.

Enter the Save Config.
sub-menu of the CONFIG.
CONTROL menu and save the
desired configuration using
configurations 1-8 or a named
config.

CUTTER FAULT
Check Cutter

Yes

1. Cutter option was not

able to complete a full
cut cycle due to a jam.

2. Cutter PCBA detected

current overload and
opened circuit breaker
on cutter PCBA.

1. Clear obstruction from cutter

assembly.

2. Wait a few minutes for cutter

circuit breaker to
automatically reset.

Press CLEAR to clear the
fault message and resume
printing.

EC SOFTWARE FAIL*
See Manual

Yes

Engine control software
failure.

Cycle power to the printer.

If problem persists, contact your
authorized service
representative.

FILE EXISTS
Enable Overwrite

Yes

Attempt was made to
save a file using an
existing stored file name.

Enter the File System sub-menu
of the MAINT/MISC menu and
enable the Overwrite Files
feature to overwrite the existing
file.

FILE SYSTEM FULL
Delete Files

Yes

Insufficient Flash memory
available to store file.

Enter the File System sub-menu
of the MAINT/MISC menu. Use
Delete to delete unwanted files.

FILE SYSTEM FULL
Optimize & Reboot

Yes

Insufficient Flash memory
available to store file.

Enter the File System sub-menu
of the MAINT/MISC menu and
use Optimize & Reboot feature.