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Fault condition messages – Printronix P9000 Series User Manual

Page 38

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Operation

2-20

Fault Condition Messages

If a fault condition occurs in the printer, the CHECK light illuminates, the status lamps blink

alternately, and the first line of the message display reads FAULT CONDITION. If confiĆ

gured, an alarm will sound when the Fault Condition occurs. The second line of the display will

show the specific fault. (If the specific fault description requires two lines, the message FAULT

CONDITION will not be shown.) Displayed faults fall into one of two categories:

D

Operator correctable faults

D

Field service required

NOTE: The alarm can be turned off before the fault is cleared by pressing the CLEAR

switch.

Operator Correctable Faults

Printer problems that the operator can correct are self-explanatory and appear on the second

line of the display:

PAPER OUT

SHUTTLE STALL

PLATEN OPEN

COVER OPEN

PAPER JAM

COOLING

CHANGE RIBBON

After correcting an operator correctable fault, press the CLEAR switch before placing the

printer on line. If any other fault messages appear without an asterisk (*), press the CLEAR

switch to continue. However, if this problem persists, contact your authorized service represenĆ

tative to correct the problem permanently.

- IMPORTANT -

If NVM INITIALIZED PRESS CLEAR appears on the display every time the

printer power is cycled, non-volatile memory must be replaced. Non-volatile

memory can be temporarily bypassed by pressing the CLEAR switch. However, no

configuration data may be saved, and the factory default is loaded. Contact your

authorized service representative to correct the fault permanently.