Printronix P9000 Series - Manual (Page 186)

Routine Service & Diagnostics 8-8
Table 8-1. Fault Messages
Fault
Displayed
Operator
Correctable? Explanation
Corrective
Action
FAULT CONDITION
PAPER OUT
Yes Paper out Add paper.
FAULT CONDITION
PLATEN OPEN
Yes Platen open Close platen (Forms Thickness
Adjustment Lever).
FAULT CONDITION
PAPER JAM
Yes No paper motion Check for and remove jammed
paper in paper path. Clean the
paper motion detector.
FAULT CONDITION
SHUTTLE STALL
Yes No shuttle movement or
wrong speed
Check for shuttle obstruction or
twisted ribbon. If fault is not apĆ
parent, contact an authorized
service representative.
FAULT CONDITION
COVER OPEN
Yes Hammer bank cover
open
Close cover.
FAULT CONDITION
RIBBON
Yes Jammed ribbon Replace ribbon.
FAULT CONDITION
CHANGE RIBBON
(displays only if
RibbonMinder is enabled)
Yes Ribbon is out of ink Replace ribbon.
FAULT CONDITION
COOLING
Yes Cooling blower failure Allow printer to cool. If fault reĆ
curs, contact an authorized serĆ
vice representative.
FAULT CONDITION
NOVRAM *
No Non-volatile memory
fault
Contact an authorized service
representative.
FAULT CONDITION
HAMMER DR PCB X *
No Failure or impending
failure of hammer
driver/coils
Contact an authorized service
representative.
FAULT CONDITION
FONT PROM *
No Font PROM
incompatibility
Contact an authorized service
representative to have new
PROM set installed.
FAULT CONDITION
PROGRAM PROM *
No Partial program PROM
failure
Contact an authorized service
representative to have new
PROM set installed.
Lamps/LEDs flash
rapidly at powerup
No RAM failed initialization
test
Contact an authorized service
representative.
* Corrective action required by authorized service representative