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5 audio quality issues and vlans – Polycom Version 1.4.x 17 User Manual

Page 69

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Administrator Guide - SoundPoint

®

IP / SoundStation

®

IP

Optimization

Copyright © 2004 Polycom, Inc.

61

As an additional diagnostic tool, both log files can be uploaded on demand to the boot
server by pressing and holding the following keys until a confirmation tone is heard or
for about three seconds.

Log files uploaded in this manner are named:

• <Ethernet address>-now-boot.log
• <Ethernet address>-now-app.log

4.5 Audio Quality Issues and VLANs

The phone contains both network layer and Ethernet layer support for prioritizing
voice and signaling traffic over the network. Quality of Service (QoS) parameters
include IP type-of-service (TOS) bits, and Ethernet IEEE 802.1p user priority. These
can be set on a per-protocol basis. The phone also supports RTCP per RFC 1889.

IP 300:

Line1, Line2, Arrow Up, Arrow Down

IP 500:

The four arrow keys

IP 600:

The four arrow keys

IP 4000:

Menu, Exit, Off-hook/Handsfree, Redial

Central
(boot
server)

Configuration file:
ipmid.cfg

Specify a multitude of event logging settings.

For more information, see 4.6.1.16 Event Logging
on page 103.

Configuration file:
sip.cfg

Specify “sip” event logging settings.

For more information, see 4.6.2.1.5 SIP Logging
on page 120.

Configuration file:
<Ethernet
address
>.cfg

Specify different directory to use for log files if desired.

For more information, see 2.2.2.1.2.1 Master Configu-
ration Files on page 10.

Local

Web Server
(if enabled)

Specify a multitude of event logging settings.

Navigate to: http:///coreConf.htm#lo

Specify “sip” event logging settings.

Navigate to: http:///appConf.htm#lo

Local Phone User
Interface

None.